Information Technology Staff
Office of the CIO
The Office of the CIO is responsible for providing leadership and setting the strategic vision of IT for the University. The office handles communications, budgeting and payroll administration for the Information Technology Department at UTC.
Vicki Farnsworth
Vice Chancellor and Chief Information Officer
540 McCallie Ave., Fifth Floor
IT Business Operations (ACIO)
The ACIO group supports the University through four business areas:
The Information Security team works with the campus community to secure systems and protect the confidentiality of student, faculty and staff information.
The Project Management team coordinates the support of IT projects and collaborates with campus partners on capital projects.
The Web Development team partners with Communication and Marketing to provide support for the University website, development, and training.
The IT Operations staff provide support for internal IT process such as asset tracking, inventory, ITSM, and reporting.
Tony Parsley
Associate Vice Chancellor for Information Technology and Associate Chief Information Officer
540 McCallie Ave, 5th Floor
Susan Lazenby
Director of Web Development
540 McCallie Ave., Fifth Floor
Robbie Reel
Director of Project Management Office
540 McCallie Ave, 5th Floor
Barbara Webb
IT Asset Management Coordinator
540 McCallie Ave., Fifth Floor
Chloe Harris
Social Media Coordinator
Max Cooper
Social Media Coordinator
Enterprise Systems
The Enterprise Systems group supports the University through two general areas:
Technical Assistance: The Help Desk provides support to all UTC students, faculty and staff via phone, email, and remote while the IT Solutions Center acts as support on campus, with an emphasis toward assisting UTC's student body.
Software Applications: The Banner Systems Support Services and Enterprise Applications team support the University through consulting on software purchases, contract guidance, vendor project planning, implementation and administration of business-critical systems.
Jamie Walden
Director of Enterprise Systems
540 McCallie Ave, 5th Floor
Trey Forsti
Client Services Technician
540 McCallie Ave., Fifth Floor
Morgan Grinstead
Application Administrator
540 McCallie Ave, 5th Floor
Jacob Hoback
Client Services Technician
540 McCallie Ave., Fifth Floor
Cameron Pallotta
Client Services Technician
540 McCallie Ave, 5th Floor
Infrastructure Services
Infrastructure Services provides a wide range of services providing the technological foundation for all aspects of the University’s infrastructure and management of classrooms, labs, and UTC owned devices.
The Data Center team is responsible for providing the University with computing and storage resources both on-premises and in the cloud.
The Field Support team provides on-site support to faculty and staff for University-owned equipment in offices, computer labs and classrooms.
The Telecommunications team is responsible for the design, installation, and maintenance of the voice and phone systems.
The Networking team ensures the University community has adequate connectivity to network and Internet resources including Internet 2.
Michael Scott
Director of Infrastructure Services
540 McCallie Ave, 5th Floor
Lance Keatley
Manager, Infrastructure Operations
540 McCallie Ave., Fifth Floor
Marcus Myers
Assistant Director of Client Services
540 McCallie Ave, 5th Floor
Stuart French
Technical Support Specialist
540 McCallie Ave, 5th Floor
Megs Hazare
Telecommunications Technician
540 McCallie Ave., Fifth Floor
Lofton Holloman
Telecommunications Technician
540 McCallie Ave., Fifth Floor
Skip Prather
Technical Support Specialist
540 McCallie Ave, 5th Floor
Tracy Scott
Telecommunications Technician
540 McCallie Ave., Fifth Floor
Mark Stotts
Telecommunications Technician
540 McCallie Ave., Fifth Floor
Ben Torok
Device & Space Management Technician
540 McCallie Ave, 5th Floor